Help & Support

1. Visit the Chrome Web Store
2. Search for "Templi" or click our extension link
3. Click "Add to Chrome"
4. Pin the extension to your toolbar for easy access
5. Open Gmail and start using templates!

After installation:

• Click the Templi icon in your browser toolbar
• Create your first template or use AI generation
• Organize templates with categories
• Test template insertion in Gmail compose

To create a new template:

1. Click the Templi extension icon
2. Select "Templates" tab
3. Enter a template name
4. Choose a category (General, Sales, etc.)
5. Write your email content
6. Use variables like {Name}, {Company} for personalization
7. Click "Save Template"

Templi supports smart variables:

• {Name} - Recipient's first name
• {Company} - Their company name
• {Email} - Their email address
• {Date} - Current date

Variables are automatically replaced when you insert templates.

Three ways to insert templates:

1. Extension Popup: Click Templi icon → select template
2. Gmail Integration: Look for Templi suggestions in compose
3. Quick Search: Use the search bar to find templates fast

Let AI create professional templates for you:

1. Click "AI Generate" tab in the extension
2. Describe what kind of email you need
3. Specify the tone (professional, friendly, formal)
4. Add any specific details or requirements
5. Click "Generate Template"
6. Review and edit the generated content
7. Save to your template library

• Be specific about your email purpose
• Mention your industry or context
• Specify desired length (short, medium, detailed)
• Include any key points to cover
• Try different prompts for variety

Organize templates with built-in categories:

• General: All-purpose templates
• Sales: Outreach and follow-ups
• Support: Customer service responses
• Follow-up: Meeting and project follow-ups
• Introduction: Networking and introductions

Quickly locate templates:

• Use the search bar to find by name or content
• Filter by category using the dropdown
• Recently used templates appear at the top
• Starred templates for favorites (coming soon)

Templates not inserting:

• Make sure you're in Gmail compose mode
• Check if the extension is enabled
• Try refreshing the Gmail page
• Ensure cursor is in the email body area

Variables not replacing:

• Check variable spelling: {Name} not {name}
• Ensure recipient email is in the "To" field
• Some variables need manual editing

Extension not loading:

• Check if extension is enabled in Chrome settings
• Try disabling and re-enabling the extension
• Clear browser cache and cookies
• Restart Chrome browser

Still need assistance? We're here to help!